Today, businesses of all sizes face an increasing
paradox. Demands are up. Budgets are flat. Neither reality is going
away soon. The only feasible way to succeed is to invest wisely in
areas that deliver a positive and rapid ROI.
IP telephony has proven to be a wise decision for many companies. The
convergence of voice and data into a single, powerful network enables
businesses to reduce costs, consolidate and simplify networks, and
better serve customers.
Do these challenges sound familiar?
- Is it becoming too cumbersome and costly to manage
separate voice and data networks?
- Is it getting unwieldy to keep pace with moves, adds and
changes at multiple locations?
- Are your IT resources expected to deliver increased
performance with fewer people and dollars?
Examine our 5-step process to IP telephony success
below. Learn how IP telephony can help resolve the many business
challenges you face today.
Step 1: Why IP Telephony?
Many businesses embark on an IP telephony path to lower costs, but
the benefits associated with simplifying your network and becoming
more efficient operationally are equally compelling.
IP networks can be significantly less expensive to operate and
maintain. Its simplified infrastructure cuts costs by connecting IP
phones over the LAN wiring system, thus eliminating dual cabling.
Using the extra WAN bandwidth for IP telephony also leverages the
untapped capabilities of your existing data infrastructure,
maximizing the return on your current network investment.
Let's look at some of the tangible benefits of an IP telephony
Simplify Moves, Additions and Changes (MACs)
Telephone set moves, adds and changes become a matter of "plug and
play" with IP telephony. There's no need to dispatch a technician or
reprogram the system. The traditional voice database is effectively
eliminated as the phone set now registers with the data network's
DHCP database. Since each IP phone has a unique MAC address, the DHCP
server recognizes the new IP address and re-associates the existing
configuration profile with each MAC.
Create Bandwidth Efficiency
When telephone conversations are converted into IP packets, bandwidth
efficiency is created because packets are only transmitted when they
contain actual speech samples (referred to as silence suppression).
Compression creates even greater efficiency. In many cases, companies
can reduce the number of T1/E1s in their network, or significantly
reduce the bandwidth required to transmit voice. IP telephony also
can eliminate expensive toll charges on site-to-site calls by routing
voice traffic over the WAN.
Converge Network Support
IP telephony networks lower support costs by improving technician
efficiency. A converged network gives you fewer networks to manage,
reduces training and certification time, centralizes management, and
Step 2: Business Justification
Your network can enhance collaboration and innovation. Or derail it.
IP telephony networks enable lower overall costs while opening up new
opportunities. Don't take our word for it. Run the numbers.
Use our quick and easy IP Telephony Business Case Tool now. See how
much an IP telephony solution can reduce total cost of ownership. Get
an ROI and payback analysis and learn the real value of IP telephony
for your organization.
Step 3: Consider Your Options
Businesses cannot afford to be locked in. They need flexibility.
Options. Choices. Whether you decide to optimize your current
infrastructure, start fresh with a pure IP solution or incrementally
add IP telephony where it provides the biggest benefits, Nortel
Networks makes sure your options are wide open.
Generally, your options fall into three main categories:
Digital telephony: Highly functional for
both brand new and growing businesses, this solution provides
advanced applications, intelligent phones and features that
meet the most demanding business objectives. It also has a
built-in and seamless migration path to IP telephony.
IP-enabled telephony: A solution that
blends IP telephony with traditional analog and digital
technology to provide flexible and cost-effective options.
Get a solution that makes sense for your business. Preserve
your existing system and deliver innovative and
cost-effective IP solutions to traditional business
Pure IP: Full-featured telephony services
and support for the newest technologies, all delivered over
reliable, high-performance IP networks. Revolutionize your
communications with a pure IP initiative and software and
hardware solutions that extend the power of integrated
applications to every desktop.
Beyond IP telephony is the ultimate flexibility of
a truly converged network. This wholly integrated communications
infrastructure extends your reach with capabilities that span
customer-facing to cost-controlling - from the edge of your network
to its core.
Step 4: Use Planning Guides
IP telephony solutions require careful planning, regardless of your
time line and strategy. Use the complementary operational guides
below as tools to help you address core convergence issues.
IP Telephony: Project Definition Guide
This guide steps you through the process of identifying and
documenting key requirements, including applications and clients,
network infrastructure, management tools and security.
IP Telephony: Network Evaluation and Risk Assessment Guide
Understand requirements for successfully transitioning to the
enhanced capabilities of a converged network. Evaluate your current
infrastructure's capabilities and assess the potential impact of a
IP Telephony: Deployment and Implementation
Establish standard procedures independent of the type of
implementation planned. Get the guidance you need to establish
metrics, validate and test your designs, develop a pilot program and
Step 5: Request a FREE Quote
The final step to IP telephony success is to consult with experienced
professionals and receive a quote. A no-obligation consultation with
an authorized Nortel Networks business partner can save you time and
resources, no matter your time line or the complexity of your
Click here for Request